Regency have a team of qualified staff who are experts in all aspects of property, with over 100 years of property experience.
Meet the team
NIGEL HOLT MARLA, MNAEA
Nigel has over 30 years' experience within the property industry. Involved initially in property development and new build the advent of the part exchange market led to the setting up of Regency Estates in the 1990’s. Nigel has an active role as Operations Manager. Fully qualified Nigel is always keen to keep his knowledge as current as possible and often attends ARLA conferences and courses.
NICK HOLT BA(HONS) MARLA, MNAEA
Educated at Bolton School, Nick graduated with a BA (Hons) degree in Management and Marketing at Newcastle University in 2012. Working in the family business from an early age he soon realised that his interpersonal skills and his love of property meant he was destined to join Regency on a permanent basis. He soon became fully qualified in MARLA and MNAEA. This gives him the good foundations on which to build a wealth of experience to promote all aspects of the business in a positive way. Prepared to answer his phone at all hours Nick is out of the office much of the time and is the person to call for advice.
Lettings Manager, Accounts And Block Management Administrator
Zoe joined the company in 2010 and initially was part of the general sales and lettings team. She has since progressed to that of Lettings Manager. She is the accounts administrator and deals with all our block management clients. Being office based she would be the first port of call for any accounting queries but is highly experienced in all aspects of the business. Able to cope with the fast pace of the business with her excellent administration skills she adds a wealth of experience and ensures the smooth running of the office on a day to day basis. Zoe has an NVQ in Business Administration level 3.
Vanessa has joined our team as Sales Manager to maximise our sales department, Vanessa brings with her over 12 years of experience in sales, lettings, auctions, surveys & marketing from working in a corporate and independent background, gaining a diploma in residential sales and a Level 3 in management.
Janet grew up in a family of property owners and from an early age helped in the family business of renovating and letting out property. With the family buy out she has taken on a role as office administrator and works mainly with the lettings team to ensure that a great level of service is maintained in all aspects of this fast moving process.
Letting’s Negotiator & Marketing
Gemma is part of our sister act! Joining us after 13 years in the business transfer sector, deciding she wanted a new challenge. Gemma’s role in our Lettings team includes a variety of work. Enquiries, viewings, feedback, arranging tenancies, key handler, arrears and social media are many of the aspects of this role. Gemma is tenacious and leaves no stone unturned. Gemma has a level 3 in Customer Service and Management and holds a first aid and health and safety certificate. Gemma also has a level 3 diploma in Business Media.
Kelly has joined our team in a Property Consultant role carrying out viewings, inventories, check in & out reports, and property inspections. Kelly has a wealth of local knowledge from having lived in the local area for over 23 years; Kelly has a background of 15 years private sector and social housing, working in roles from admin up to management, with a Level 3 NVQ in Business Management.
Property Management & Letting’s Negotiator
Alex is part of our lettings and block management team, carrying out viewings and assisting with general lettings and maintenance. She worked in business transfer for 5 years prior to joining the property industry, bringing with her a level 2 in Business Administration and Customer Service. Alex has since done training courses in Block Management to increase her knowledge in that aspect of her role with Regency.
Louise is our repairs guru dealing with everything from boiler repairs to damp problems! She joined the team in 2014 after working in the repairs industry for a number of large commercial companies. Louise is always busy communicating with tenants, landlords and contractors and uses her wealth of experience to provide excellent customer service and manage expectation. Additionally she is involved in the general lettings side of the business as part of our lettings team. Louise has NVQs in Business Administration and Customer Service to level 3.
Geoffrey Lever BSc, MRICS
Commercial Property Consultant
A Chartered Surveyor with 35 years’ experience working for several national and regional organisations including Coop, Lidl, Hurstwood Group, Matalan and Peel Holdings. Primarily dealing with commercial property, his areas of expertise include property transactions, estate management and development.
Geoff recently joined his sister at Regency on a temporary basis to assist with property management, but has gradually taken over all dealings with commercial agency and estate management. There have already been several great successes, including advising on the acquisition of the former RBS in Horwich to enable the relocation and expansion of Regency. This also included the refurbishment of the upper floors, which have now been fully let as offices.
Claire looked for a change in career and has joined us after many years in business transfer after hearing great things from her sister Gemma! Bringing with her a level 2 in Business Administration and Customer Service Claire is now enjoying her new role. Claire is great on IT and is happy to help out both the sales and lettings teams wherever the need is greatest. She processes much of the paperwork and deals with councils and utility providers. Claire also deals with the Deposit Protection Service in relation to all our tenants deposits.
Melissa has recently joined us after taking a short break from work life to spend some time with her family. Looking for a change in career but with great experience in customer service and sales we are looking forward to her support in both sales and lettings. Melissa has qualifications in communication studies and business studies and is keen to gain new qualifications to give her greater knowledge within her role.
Mandy has joined our team as Senior Sales Negotiator, supporting Vanessa who is currently on maternity leave. Mandy brings with her over 18 years of experience in management, sales, lettings, auctions, marketing, from working in a corporate and independent background.
Joining Regency in spring 2019 as a Sales Negotiator Vicky has now completed a level 3 diploma in Estate Agency. Daily she deals with viewings, arranges valuations, liaises with solicitors, surveyors and is proactive in sales progressions. Previously Vicky was employed as a CQC registered Dental Practice Manger. Other work experience includes North West Ambulance Service and as an Accident Management Assessor. Vicky has gained a City and Guilds level 3 diploma in Business Management, an NVQ level 3 diploma in customer services and an NVQ level 2 Qualification in Business Administration.
Katie joined our team in 2015 with a wealth of experience in customer service. Katie has completed her studies in NAEA and holds a certificate.
Sales & Lettings Apprentice
Mia has joined us after her two-year Level 3 Business Studies Extended Diploma Course at college where she achieved D*D*D* Gold. Mia is now studying towards her Level 3 Business Administrator Apprenticeship Standard with Alliance Learning. Mia assists both the sales and lettings teams by taking email and phone enquiries, assisting in the sales progression of properties, scheduling viewings and gaining general experience in all aspects of the day to day running of the business.