Meet The Team

Nigel has over 30 years’ experience within the property industry. Involved initially in property development and new build the advent of the part exchange market led to the setting up of Regency Estates in the 1990’s. Nigel has an active role as Operations Manager. Fully qualified Nigel is always keen to keep his knowledge as current as possible and often attends ARLA conferences and courses

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Educated at Bolton School, Nick graduated with a BA (Hons) degree in Management and Marketing at Newcastle University in 2012. Working in the family business from an early age he soon realised that his interpersonal skills and his love of property meant he was destined to join Regency on a permanent basis. He soon became fully qualified in MARLA and MNAEA. This gives him the good foundations on which to build a wealth of experience to promote all aspects of the business in a positive way. Prepared to answer his phone at all hours Nick is out of the office much of the time and is the person to call for advice.

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Gemma originally joined our Lettings team covering a variety of work, quickly progressing and now oversees the management of our Letting’s team, with a Propertymark Level 3 Qualification Award in Residential Letting and Property Management. Gemma is tenacious and leaves no stone unturned. Other qualifications include Level 3 in Customer Service and Management and a First Aid and Health & Safety Certificate as well as a Level 3 Diploma in Business Media.

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Zoe joined the company in 2010 and she has since progressed to that of the Office Manager. She is the accounts administrator and deals with all our block management clients. Being office based she would be the first port of call for any accounting queries but is highly experienced in all aspects of the business. Able to cope with the fast pace of the business with her excellent administration skills she adds a wealth of experience. Zoe has an NVQ in Business Administration level 3.

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Alex is part of our Lettings team; managing all of our repairs and assists Gemma with the running of the day to day Letting’s procedures also holding a Propertymark Qualification Level 3 Award in Residential Letting and Property Management. When Alex joined, she had worked in the business transfer sector for 5 years prior to joining the property industry, bringing with her a level 2 in Business Administration and Customer Service.

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Janet grew up in a family of property owners and from an early age helped in the family business of renovating and letting out property. With the family buy out she has taken on a role as office administrator and works mainly with the lettings team to ensure that a great level of service is maintained in all aspects of this fast moving process.

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A Chartered Surveyor with 35 years’ experience working for several national and regional organisations including Coop, Lidl, Hurstwood Group, Matalan and Peel Holdings. Primarily dealing with commercial property, his areas of expertise include property transactions, estate management and development. Geoff recently joined his sister at Regency on a temporary basis to assist with property management, but has gradually taken over all dealings with commercial agency and estate management. There have already been several great successes, including advising on the acquisition of the former RBS in Horwich to enable the relocation and expansion of Regency. This also included the refurbishment of the upper floors, which have now been fully let as offices.

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Tina has almost 20 years estate agency experience. Having initially starting her career as a trainee valuer in 2005, she has worked for both local and corporate agents gaining lots of knowledge within both sales and lettings. Tina is very customer focused and enjoys helping clients through their buying and selling journey. In 2007 Tina gained both her NAEA and ARLA qualifications.

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Sue has 25 years’ experience within the property industry. She started her career in the industry selling new build homes as well as negotiating sales for part exchange properties. Passionate about the job and customer service she achieved the sales negotiator of the year award for dedication and commitment. She also has extensive experience in sales progression taking care of both the sale and purchase from first point of contact from start to finish and beyond. She is always committed to making the process as stress free as possible and always has a smile on her face.

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Jemma has joined our Sales Team, bringing two years of experience within the Property Industry from both corporate and independent Estate Agents. From liaising with clients and vendors booking viewings to negotiating offers, property marketing and sales progression, Jemma is passionate about her job and is eager to continue expanding her knowledge further within the industry, she is currently working towards gaining her NAEA qualifications. Jemma is committed to her role and tries her best in everything she does!

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Claire looked for a change in career and has joined us after many years in business transfer after hearing great things from her sister Gemma! Bringing with her a level 2 in Business Administration and Customer Service, Claire is great on IT, she processes much of the paperwork and deals with councils and utility providers. Claire also deals with the Deposit Protection Service in relation to all our tenants deposits.

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Jane has worked in the Lettings industry for several years previously and then tried a change of career, taking a NHS Admin role. Jane realised that had a still had a passion for Property and decided to join us in our Lettings Team to assist with Viewings, Inspections and Administration.

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Aimee has joined our Lettings Team coming with a range of experience in customer service and property/tenancy management. Aimee’s role is to help cover all areas including booking in rental enquiries, interim inspections, tenant check in/check outs and helping with maintenance. Coming to Regency with her Level 3 in Customer Service and a can do attitude, always happy to help in any way she can. Aimee is looking to gain her ARLA Qualifications now she has joined the team.

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Nichola has joined Regency as a Property Consultant and has over seven years’ experience in the property industry in a variety of roles. Nichola prides herself on giving excellent customer service to both landlords and tenants and has excellent knowledge of the Bolton and surrounding areas.

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Louise has returned from an extended maternity leave having worked with Regency since 2014. Louise now works in the office 4 days a week. Louise assists the team by processing applications & assisting Repairs.

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Jane has been in Property Management for several years, and has worked with some of the national property management companies. Jane joined us, so that she could work locally and be part of the great Regency team growing the block management side of the business. Jane deals with the day to day side of block management, which includes managing repairs, compliance, contractor management and completes site inspections. Jane has her MIRPM accreditation and continues to develop her knowledge in the property sector.

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Ell started her career with us in block management in April 2024 as a block management administrator. Ell joined us being new in the property industry, she is currently working towards her level 2 qualification in leaseholder management and is looking forward to developing her career in property management in the near future, progressing through to her next qualification. Ell’s role involves dealing with a variety of administrative jobs, attending sites and carrying out weekly site inspections, office-based duties, dealing with all aspects of service charge invoicing including carrying out the arrears process and arranging and managing the insurance for all our sites and dealing with claims.

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Rhiannon is our Block Management Administrator, dealing with day-to-day maintenance, sending communications, answering general queries, keeping on top of maintenance and compliance tasks, and also deals with all aspects of service charge invoicing. Rhiannon was previously a secondary school teacher and has worked in customer service since 2020, she has transferred valuable skills from these roles to support and organise our Block Management Team, currently working part time – splitting time between her role and raising two young children.

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Sam is our Block Admin Management Assistant. She deals with reactive jobs across our portfolio, logging these from when they are first received and managing them through to completion. Sam also assists with insurance making sure the policies are in place and any claims as well as assisting with managing the compliance across the developments from fire alarm servicing through to fire risk assessment management. Up until recently Sam lived in Stoke, where she ran her own successful business, but has relocated to Bolton to be nearer her daughter and grandchildren to spend more time with them.

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Georgina is new to the property industry, joining Regency after previously working in operations management roles. She now works in the Block Management team alongside her sister Ell. She brings with her a Degree in Business Management, and qualifications in Insurance and Change Management to support the running of the Block Management team. Day to day this involves a variety of administrative tasks, site inspections and liaising with clients and contractors to resolve maintenance queries. Georgina is looking to expand her knowledge in the property industry and gain the relevant qualifications now that she has joined the team.

Email: [email protected]

Reg joined the Company in October 2019 and overlooks the whole office. His duties are office security, sleeping and assisting with staff welfare. Reg also has an active role as being our marketing & social media model.